Employed, insured staff
Nobody enters your home or your community without being registered with Social Security, trained and covered by our public liability insurance. We don't subcontract the service.
About us
A local cleaning company, for local people
For 11 years we have been cleaning communities, offices, homes and holiday lets between Torrevieja and Pilar de la Horadada. We know the terrain, the climate and the way this coast demands things be done.
Based in Torrevieja
Cleaning on the coast is not the same as cleaning inland
OnoClean was founded in 2015 in Torrevieja, with a small team and one very clear idea: professional cleaning in this region has its own particular conditions that no outside company fully understands until it has worked here for a few years.
The Mediterranean breeze and the salt flats leave a film of salt on glass, glass railings and aluminium frames that comes straight back within days if it is not removed with the right product. Vega Baja water is very hard: limescale builds up on shower screens, taps and tiles at a speed that surprises anyone coming from other provinces. On top of that there is airborne dust from building work, beach sand and calima dust episodes, which in summer can cover terraces, sun decks and outdoor furniture within hours.
That's why we work with purified water for glazing, specific limescale removers, and outdoor machinery. It isn't a technical whim: it's the only thing that makes the work last from one visit to the next.
A region with two very different seasons
From June to September, Torrevieja and Orihuela Costa see their population multiply. Holiday flats run back-to-back check-outs and check-ins on the same day, town-centre shops can't afford a marked shop window, and residential communities go from twenty residents to two hundred. Our schedule steps up in those months precisely because we know exactly when the pressure hits.
The rest of the year the work changes completely: foreign owners arrive — British, Belgian, Scandinavian, German — who spend the winter here and find a house that has been shut for months, with damp, settled dust and a musty smell. We get the house ready before they land and leave it properly closed up when they go, with the keys kept under a strict custody and logging protocol. Many of our clients know us only by phone, and by the result they find when they open the door.
Our own staff, not a pool of subcontractors
Our entire team is employed and registered with Social Security, trained in risk prevention, in handling chemical products, and in discretion protocols for working inside an occupied home. We hold public liability insurance that covers any incident during the service. Every client is assigned a fixed team and a single point of contact: no call centres, no different people every week.
- A stable, uniformed team, with the same point of contact all year round.
- Certified professional products and our own machinery on every job.
- Signed work sheets for communities and a photo checklist for holiday lets.
- VAT invoicing for property administrators, companies and the self-employed.
Our commitment is simple: if something isn't as you expected, tell us and we'll come back. No arguments, no extra cost.
Torrevieja, Orihuela Costa and Vega Baja
Our own team in the area since 2015 · Mon-Fri 8am-8pm · Sat 9am-2pm
How we work
Six things we never compromise on
These aren't slogans: they are the standards we hold ourselves to on every job, whether it's a twenty-flat entrance hall or a villa in Cabo Roig.
Certified professional products
We only use professional products with a technical data sheet and registration, including virucides. No homemade mixes, no supermarket products that ruin marble or porcelain tile.
A fixed quote in writing
What we quote you is what you pay. No surprise overtime, no extra items at the end: the price is fixed before we start and put in writing.
Punctual, even in August
If we've agreed on eight o'clock, we're there at eight. In high season, a late guest turnaround costs you a review; in an office, half a morning's work.
Discretion and key holding
We keep your keys with a log of every entry and exit, and work with the utmost discretion in occupied homes, offices and sensitive situations.
Reply the same day
We answer the phone and WhatsApp. We give you a price the same working day and, when a site visit is needed, we arrange it within 24 to 48 hours.
Our method
From your call to the finished job
Four steps, no unnecessary paperwork, and a dedicated contact from the very first minute.
You call or message us
Tell us what needs cleaning. We're available by phone, WhatsApp or the contact form, and we reply the same working day.
We visit and quote
We come and see it at no cost. We measure up, assess the actual condition and give you a fixed, written quote.
We plan the service
We set the day, time and team. For an upkeep contract, we put the task schedule and frequency in writing.
We clean and check
We carry out the work and go through it with you. If anything isn't to your liking, we fix it on the spot.
What our clients say
Clients who come back season after season
Property administrators, building contractors and holiday rental managers who work with us all year round.
They've cleaned our community for two years now. The entrance hall is always spotless and, what I value most, they always pick up the phone. For a property manager, that's worth gold.
Property management company
Torrevieja
They did the end-of-build clean for a villa in Cabo Roig. Five people came and had it ready for key handover the same day. Both the service and the result were flawless.
Local building contractor
Cabo Roig
I manage six holiday lets and they are my go-to team for guest turnarounds. They have never once let me down on a Saturday in August, which is when you really find out who's reliable.
Holiday rental manager
Punta Prima
Free quote
Shall we tell you how we would approach your case?
We visit your community, premises or home at no cost, assess the real condition and give you a fixed quote in writing.